Motown

Developer
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Everything posted by Motown

  1. Please welcome the volunteer forum moderators that will be assisting Identity's Community staff in its day to day operations! This team has been specially selected from the Identity forums for their reputation for remaining unbiased during forum discussions, and for their interests in making a difference within the Identity community. However, some of these individuals may be recognized as volunteer Administrators from Asylum Entertainment's "Asylum Altis Life," a modification for ArmA 3, and are trusted to continue the renowned work that they have become known for. Each member of Identity's volunteer forum staff has their own unique personality and moderation style. We hope that you will get your first taste of who these individuals are from this introduction topic. Thank you for being a part of the Identity community!
  2. If I remember correctly, the Artist's computers have better graphics cards (1080ti's), while the programmers computers have better processors.
  3. Unfortunately no ride-able horses as mentioned previously, but it's definitely an idea to keep in mind. It's not entirely out of the question, but at the very least, we could potentially see them roaming rural farm-lands in-game.
  4. I need to change my email.

    Hey Twitchy, please PM me with your current account email and the one you would like it changed too!
  5. REFUNND

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  6. Refound

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  7. can i get a refund

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  8. REFUND

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  9. Refund

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  10. Refund

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  11. Please refund

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  12. Done with Refunds?

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  13. I request a refund

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go. We hope you will return to us as development progresses! - Identity Development team
  14. REFUND

    Greetings Odiggitydog, Please refer to the stickied topic at the top of this forum section referring to "Refunds". This is the most effective method for receiving a refund at this time. Here is a direct link to the topic: We apologize for the inconvenience and we are sorry to see you go! - Identity Development team
  15. Refunds

    Important Note: Currently available Pledge packages are temporary and will no-longer be available for purchase after website-changes are made in the near future. Pledge rewards and account credit will be automatically deducted from the account upon receiving a refund. Administrative action will NOT be taken against accounts that are issued refunds. Refunds can only be processed if purchases fall within the 180 day window Paypal offers for buyer protection. The Account support forum is not an efficient channel for refund request, as Asylum Entertainment staff and volunteer moderators who would normally visit this forum to offer assistance with account related matters do not have access to its user's financial history with Asylum Entertainment via PayPal or other means. We are committed to pleasing our customers and donators in every way, and we respect that there are personal reasons in which a user may feel compelled to request a refund. We therefore ask that users who would like to request a refund do so via the Paypal website, or through Paypal customer service (1-888-221-1161) - the only method of Payment that we accept at this time. Please allow for a minimum of 5-10 business days for requests to be granted by Asylum Entertainment Inc. We strongly believe this newly recommended process will be much more efficient for those who may experience unintended delays in response to email requests, as it will not require pledgers to provide additional account information, or manual database queries. Asylum Entertainment and its hard-working development team appreciate the patience and understanding of our community members who understand that Game Development is a slow and challenging process. We are a small team working diligently to produce a unique game experience that has never been attempted previously. We thank you for your continued patience and support. Below is a visual guide illustrating the steps required to complete a refund through Paypal services. STEP 1: Select 'Log in' to PayPal STEP 2: Confirm PayPal Log in STEP 3: Select "More" from the ribbon at the top of the page, and then select "Resolution Center" from the drop-down menu. STEP 4: Select "Report a Problem" STEP 5: Find & Select your Pledge Payment to Asylum Entertainment, Inc., and then select "Continue" STEP 6: Choose the most relevant option relating to your problem. For refunds, we recommend selecting, "I have a billing issue" and then pressing continue before choosing "I want to report an issue that's not described". Either way, we'll find it.
  16. I request a refund

    Hey PermanentPMS, I'm not sure where you've heard this but nothing has changed as far as crafting clothing and customizing vehicles. Perhaps you're confusing responses to questions about adding/modding in your own clothing models into the game, which won't be possible unless we add modding to Identity someday (no promises). Players who are crafting and customizing items will craft from a list of existing 3d clothing assets that are added into the game by our developers, and players will then be able to customize that asset however they please, choosing primary/secondary colors, adding and changing patterns and materials, and even displaying their clothing brand on the item. In fact, we're potentially even expanding on this feature by possibly allowing players to upload images to our game server to display on custom crafted clothing. I hope this eases your concerns, and sorry for the confusion.
  17. Different people working on different things. Marvin and Antoine, who did these lamps and fans don't work on any part of the video.
  18. Paid pledge but didn't get reward

    Hopefully resolved via PM's. Sorry for inconvenience!
  19. Paid pledge but didn't get reward

    Hey Lugaru, could you tell me how much your pledge was for? I'll fix it for you as soon as possible!
  20. Account Lost & Pledge

    Hey Mrblackdeath, no worries at all! Please PM me your email address and account username and I'll sort it out for you!
  21. Hey Sjondefries! Good question! Unless it's a private server that requires it, players will not have to apply to join the police force. On Official servers, the process to join the police career is mostly automated. You may have to qualify through a training tutorial to get started, and then again after earning the right to become a detective, but you won't have to worry about talking to any players or staff on Official servers to become a cop. Private servers may choose to manually select their police officers, and will have the option to decide how that process is determined. If they'd like to interview people to qualify, they can.
  22. I can't insert new images

    Hey @Mastahakill, I disabled the ability to upload images to the forums. You should still be able to host media through third party sites like Imgur though, which should still display the content on the forums the same way it did before. However, uploading files was removed as a precautionary security measure for the forums. Also, we don't want anyone uploading anything inappropriate to our servers and being held liable for that content :).
  23. Wooo, congratulations Devonor! Thank you so much for being such a long standing, contributing member of our community. We appreciate you, and everyone else who has been so patiently waiting for this game with us!
  24. Identity referral program

    Hey @KAMIKAZE ! We really like your idea for a referral program. This is something that we would really enjoy implementing after a few more things are in order, such as the new shop page, or after users finally get to login to the Town Square to address some of the concerns some users have with the project. Thank you for the suggestion! I'll share it with our Project Lead, @Paratus during our next meeting.