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Khan_Twinkletoes

Refund Request

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I have requested a refund in a email I sent to [email protected], how long will it take for me to get the refund? any ways of speeding it up at all?

Shop Account: KHANTWINKLE

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13 minutes ago, Khan_Twinkletoes said:

I have requested a refund in a email I sent to [email protected], how long will it take for me to get the refund? any ways of speeding it up at all?

Shop Account: KHANTWINKLE

Did you pledge through paypal?

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9 minutes ago, Khan_Twinkletoes said:

Yes I did

 

You can make a charge back request on paypal to help speed things up.

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Posted (edited)

2 hours ago, LuckyDuck said:

You can make a charge back request on paypal to help speed things up.

Okay I have put in a charge back request. How long should this take?

Edited by Khan_Twinkletoes

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10 hours ago, Khan_Twinkletoes said:

Okay I have put in a charge back request. How long should this take?

As soon as they reply to the request. It could take a day, it could also take 2 weeks. Depending on how busy they are.
Knowing Paratus and Motown are currently looking for an office space it might take a bit longer than you'd hope for.

Hope you got all the information u needed, shame to see you go :)

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"We, the Identity development team, would like to thank you for making a contribution to the Identity project and its development. As our thanks for your pledge, you will receive all awards listed in the package below.

Because all funds are allocated to Identity's development, all pledges are considered final."

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10 minutes ago, AdmiralFire said:

"We, the Identity development team, would like to thank you for making a contribution to the Identity project and its development. As our thanks for your pledge, you will receive all awards listed in the package below.

Because all funds are allocated to Identity's development, all pledges are considered final."

Just to show how nice they really are. They have no obligation to agree to refunds. And yet they still do. At least until the first module gets released. Sure, sometimes it takes time. But people do get paid back.

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1 hour ago, Genesai said:

Just to show how nice they really are. They have no obligation to agree to refunds. And yet they still do. At least until the first module gets released. Sure, sometimes it takes time. But people do get paid back.

I guess so

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