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Elijah

Requesting a refund.

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Requesting a refund for this account..

 

i opened a case on paypal. as you guys explained. the refund for the same email that i use in here..

i have another account that i will be using to play the game. when it comes out.

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Hello Elijah!

If you disputed the transaction on paypal, then we should have a notification on our end telling us that there's an issue with your purchase. We'll have the option to refund the purchase as one of our available actions. I'll remind the one in charge of paypal-related inquiries that there should be at least one pending refund awaiting his attention. Refunds can take anywhere from a few days to a few weeks to fully process, but I'll see if we can get things rolling on our end soon.

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